Technical Assistance, Training + Performance Measurement

Working with dozens of transit properties, in urbanized, small urban or rural settings and through decades of diverse consulting engagements, the AMMA team provides strong technical assistance around an array of agency needs. AMMA support services strengthen agency missions – helping to get more trips to more people through well-trained staff, clear procedures and effective public processes.

We have worked with transit agencies, transportation commissions, human services agencies, and county governments and other public agencies, undertaking:

• Deep analytic performance evaluation and cost assessment analyses
• Mining paratransit software platforms, such as Trapeze, Novus and Route Match, among other computer-aided dispatching software
• Training of agency staff in optimal or compliant procedures and practices
• Policies and Procedures development
• Development of operational procedures to implement more cost-effective transit services